University requirements....blah blah blah

I thought taking TOEFL and sending an updated transcript for my college would be enough but I was very wrong. I just got an e-mail from one of the Universities that I applied to and they asked me to send a transcript from my ex-college; TARC. I mean, what? What does that mean? For all I know, the A-Levels certificate is good enough. In addition to that, they want a transcript for my SPM results. It does not make any sense to me whatsoever. To make things more 'interesting', I have to send it all there by June 15. That is like in 2 weeks time. Are they crazy and insane? Gahh....so I guess it means that I have to spend the next few days running around getting the neccessary information!!! I am so having a horrible moment of deja vu again... Sigh~